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New Jersey's Energy Efficiency Program Transition

Transición del Programa de Eficiencia Energética de Nueva Jersey

In 2018, Governor Murphy signed into law the landmark legislation known as the Clean Energy Act. The law called for a significant overhaul of New Jersey’s clean energy systems by building sustainable infrastructure in order to fight climate change and reduce carbon emissions, which will in turn create well-paying local jobs, grow the state’s economy, and improve public health while ensuring a cleaner environment for current and future residents.

As part of this statewide undertaking, the Clean Energy Act required New Jersey’s investor-owned gas and electric utility companies to reduce their customers’ use of gas and electricity by set percentages over time. To help reach these targets, the New Jersey Board of Public Utilities approved a comprehensive suite of efficiency programs that would transition the state to some of the highest energy savings in the country.

These “next generation” energy efficiency programs feature new ways of managing and delivering programs historically administered by New Jersey’s Clean Energy Program™ (NJCEP).  While NJCEP will continue to offer some energy efficiency programs, all of the investor-owned gas and electric utility companies will now also offer complementary energy efficiency programs directly to their customers, as shown below.

Please visit this site regularly, browse the below Frequently Asked Questions (FAQs), and join our Energy Efficiency Listserv for additional details and the latest information.

Below is the energy efficiency contact information for the electric and gas utilities:

Electric Utility Contact Information

Electric Providers Commercial & Industrial Programs Residential Programs
 Public Service Electric & Gas Website and Email
Phone: 844-300-7734
Website and Email
Phone: 855-846-2895
Atlantic City Electric Website, Email and Phone: 866-353-0007 Website, Email and Phone: 866-353-0007
Jersey Central Power & Light
Website, Email and Phone: 800-662-3115
  Rockland Electric
Website, Email and Phone: 877-434-4100

Gas Utility Contact Information

Gas Providers Commercial & Industrial Programs Residential Programs
 Public Service Electric & Gas Website and Email
Phone: 844-300-7734
Website and Email
Phone: 855-846-2895
 New Jersey Natural Gas Website and Email
Phone: 877-455-6564
Website and Email
Phone: 877-455-6564
South Jersey Gas Website and Phone: 888-263-7372 Website and Phone:  833-493-0691
Elizabethtown Gas Website and Phone: 888-263-7372 Website and Phone:  833-493-0692

 

 

Frequently asked questions (FAQs) are grouped by the following subject areas; you can jump to any section by clicking on one of the topics below:

General FAQs
Commercial & Industrial Programs FAQs
Residential Programs FAQs
Contractor Specific FAQs
Questions

General FAQs

Why will some energy efficiency programs now be managed by the utility companies?     

The transition of the administration of certain energy efficiency programs from NJCEP to the utilities is in accordance with the mandates from the Clean Energy Act of 2018. These new programs will allow the utilities to work directly with customers to achieve energy savings. The Board considered the following in establishing this transition:

  • Programs that rely heavily on contractors' use will be handled at the utility level, where the utility companies can build strong relationships and lead co-branded advertising and marketing efforts.
  • Utilities will handle programs that rely on customer data or advanced metering infrastructure (AMI) to streamline customer data access layers and minimize the sharing of data to protect customer privacy.
    • Utilities are well-suited to deliver certain energy efficiency programs, such as those that are based on existing customer relationships and that rely on utility data and systems.
    • Certain programs are best delivered on a consistent statewide basis, whereas others may still be effective when modified for each utility territory.
    • Utility administration works best for programs that can leverage utilities’ knowledge of energy consumption, customer demographics, workforce infrastructure, and existing customer relationships within their service territories. Utility access – and increased customer access – to energy use data enables the design of more personalized services and programs, targeted outreach, and individualized solutions for customers.
  • Utilities can offer flexible financing options such as on-bill repayment.
  • Customers may have more “brand awareness” and direct communication with their utility, facilitating the broader adoption of energy efficiency measures.

Which energy efficiency programs will continue to be administered by NJCEP, and which will be administered by the utilities?  
 
NJCEP will continue to administer the new construction programs for commercial and industrial (C&I), residential, and government customers. NJCEP will also continue offering the Residential New Construction, Large Energy Users, Combined Heat & Power & Fuel Cells, and Solar & Community Solar Programs, as well as the Local Government Energy Audit Program, the Energy Savings Improvement Program, and energy efficiency opportunities for state government facilities. The utilities will be responsible for all programs serving existing buildings for all sectors (C&I, residential, and government), as well as for energy efficient product rebates and recycling and the creation of a new program to better serve the needs of multi-family customers.

When will the program transition take place?
(updated June 9, 2021)   

PSE&G launched its program for existing buildings on June 1, 2021. All other electric and gas utilities will begin launching programs for existing buildings on July 1, 2021.

Where do I find information about the utility programs? (updated May 21, 2021)

Customers can get more information about their utility’s programs by visiting their service providers’ website or calling the phone number listed above this FAQ section.

Will the programs that continue to be administered by the NJCEP end on June 30, 2021? (added April 28, 2021)

The NJCEP programs will continue to remain open during the transition process.

When the existing building programs transition from NJCEP to the utilities, what are the correlating new program names so I know which program to ask the utility about?  (added June 9, 2021)

If you are interested in a particular NJCEP existing building program that is among the programs transitioning to the utilities, the following are the corresponding utility programs consistent with the June 10, 2020 Board Order. You may also refer to the table below.

All new construction programs (C&I and Residential) will remain with NJCEP, as well as the Large Energy Users, Combined Heat & Power – Fuel Cell, and Local Government Energy Audit programs.

NJCEP Commercial & Industrial Existing Building Programs Utility Program Category
SmartStart Existing Buildings (SSB) Prescriptive, Custom
Customer Tailored Energy Efficiency Program (CTEEP) Prescriptive, Custom
Direct Install (DI) Direct Install
Pay for Performance Existing Buildings (P4PEB) One or more of the following:
Engineered Solutions, Energy Management, Prescriptive, Custom

NJCEP Residential Existing Building Programs Utility Program Category
Home Performance with ENERGY STAR Existing Buildings: Home Performance with
ENERGY STAR single- and multi-family
Appliance Recycling Appliance Recycling
WARMAdvantage/COOLAdvantage Efficient Products: HVAC
Appliance Rebates Efficient Products: Appliance Rebates
Retail Lighting Efficient Products Retail Lighting

Does this transition affect low- and moderate-income customers?   

Yes, the transition will ultimately expand the number of programs tailored for low- and moderate-income customers. NJCEP’s existing low- and moderate-income energy efficiency program, Comfort Partners, will continue to be co-managed between NJCEP and the utility companies. In addition, as a result of the transition, more programs will be introduced that will be available to low- and moderate-income customers.

How do I identify my energy utility company?  

Enter your address into our GIS utility finder to identify your gas and/or electric utility provider. Utilities are often referenced in this and other documents by the following acronyms:  Electric providers:   ACE: Atlantic City Electric, JCP&L: Jersey Central Power and Light,     PSE&G: Public Service Electric and Gas and RECO: Rockland Electric. Gas providers:   ETG: Elizabethtown Gas, NJNG: New Jersey Natural Gas, PSE&G:    Public Service Electric and Gas and SJG: South Jersey Gas

Commercial & Industrial Programs FAQs

What happens to my project that is already submitted and in the NJCEP pipeline? Will I get paid?   

Yes. NJCEP will continue to process all eligible projects in the pipeline and will facilitate the payment as planned even after the program is closed to new applications. There is no action needed on your part for the project to continue to move forward with NJCEP.

For NJCEP’s C&I SmartStart Buildings Retrofit program, will I still have up to one year after purchase to apply to the program for qualifying equipment? (added June 9, 2021)

Yes, for SSB and CTEEP, NJCEP will continue to accept and process all applications for qualifying equipment/projects purchased on or before June 30, 2021 for all utilities except PSE&G, where equipment must be purchased on or before May 31, 2021. The program provides for up to one year after purchase to apply.

Can I apply to both my utility’s program and NJCEP for the same equipment?  

In general, equipment can only receive one rebate. If your utility has a program that has already launched, then you should apply for a rebate through the utility program. If your utility’s program has not yet launched, then you should apply for a rebate through NJCEP. The exception to this rule would be the existing energy efficiency programs at New Jersey Natural Gas, Elizabethtown Gas, and South Jersey Gas that currently allow for customers to access rebates from both programs in accordance with established rules. New projects submitted on or after July 1, 2021 would only be entitled to utility rebates from these utilities.

What if I have multiple project sites in different utility territories?       

The majority of the utility programs are being designed to provide a consistent experience throughout the state. If you are a large commercial customer, consider using the Large Energy Users Program, which will still be run by NJCEP. Other program applications should be submitted to the applicable utility for each site.

I am an Atlantic City Electric (ACE) customer, when will I be able to apply to their Direct Install (DI) program? (added June 9, 2021)

ACE will not be accepting applications until August 1, 2021. However, since DI is a comprehensive dual-fuel program offering, you have the option to apply through your gas company. All New Jersey gas companies will be accepting DI applications beginning on July 1, 2021.

I am an Atlantic City Electric (ACE) or JCP&L customer, when will I be able to submit a multifamily project through their commercial programs? (added June 9, 2021)

ACE and JCP&L* will not be accepting multifamily projects into their commercial programs until October 1, 2021. However, since this is a comprehensive dual-fuel program offering, you have the option of participating through your gas company. All New Jersey gas companies will be accepting multifamily projects beginning on July 1, 2021.

*JCP&L will be ready to engage and discuss multifamily projects with customers and program allies on July 1, 2021.  You can contact JCP&L at energysavenj@firstenergycorp.com.

 

Residential Programs FAQs

For NJCEP’s Residential Appliance Rebate and HVAC (WARMAdvantage and COOLAdvantage) programs, will I still have up to 180 days after purchase to submit my rebate application? (added April 28, 2021)

Yes, NJCEP will continue to accept and process all applications for qualifying appliances and HVAC equipment purchases prior to July 1, 2021*. Appliances and HVAC equipment purchased on or after July 1, 2021 will be eligible for utility- run rebate programs.

Can I pursue Home Performance with ENERGY STAR (HPwES) residential projects with my utility’s program?    

Yes. Residential (single-family and multi-family) customers will be able to pursue comprehensive, whole house projects through the utilities’ HPwES programs.  

What if my Home Performance with ENERGY STAR (HPwES) project was submitted and my contractor claimed/committed funding in New Jersey’s Clean Energy Program on or prior to May 31, 2021?  What will happen?  

Please note any Home Performance with ENERGY STAR projects that have been claimed and committed funding in the NJ’s Clean Energy Program’s HPwES prior to or on May 31, 2021, will still be processed and completed through the Clean Energy Program’s HPwES program.  There is no action to take on your behalf. If the project is not in that status in SnuggPro, the contractor will need to reapply through the PSE&G program should the customer be both a gas and electric PSE&G customer. 

I am an Atlantic City Electric (ACE) customer, when will I be able to submit a multifamily project through the Home Performance with ENERGY STAR (HPwES) program? (added June 9, 2021)

ACE will not be accepting multifamily projects for the HPwES program until October 1, 2021. However, since HPwES is a comprehensive dual-fuel program offering, you have the option to apply through your gas company. All New Jersey gas companies will be accepting HPwES applications beginning on July 1, 2021.

Contractor FAQs

Can I pursue comprehensive business/commercial/industrial/local government projects with my utility’s program?       

Yes. Comprehensive programs for existing buildings will be available from the utilities for these sectors. The Direct Install program will continue to be available through the utilities for small non-residential customers, and other utility programs will be available to support comprehensive energy efficiency projects.

If I am working on a single-measure project served by separate utilities for gas and electric, how do I know which utility program to submit a program application to?  (added April 28, 2021)

For single-measure projects that utilize one energy type, submit gas equipment to the gas utility and electric equipment to the electric utility for applicable rebates. For single-measure projects that utilize both gas and electric, the application can be submitted to either the gas or electric utility for the applicable rebate.

If I am working on an existing building project that saves both gas and electricity, will I have to apply to both my electric and gas utility for incentives?  (updated July 1, 2021)   

After all of the New Jersey utilities have launched their existing building programs, you can submit dual-fuel (using gas and electric) projects to either your electric or gas provider’s program. The utilities are working collaboratively to develop a system to allow you to access incentives for both fuels. They will handle the administration behind-the-scenes so you can access the full incentive without extra paperwork.

If I have an option of two comprehensive programs with either my gas or electric utility, how do I decide which program to submit my application to?  (added April 28, 2021)

Based on information provided by the utility companies on their websites, each customer and contractor will have to make individual decisions that best fit the needs of the project.

Can I apply to both my utility’s program and NJCEP for the same equipment?  

In general, equipment can only receive one rebate. If your utility has a program that has already launched, then you should apply for a rebate through the utility program. If your utility’s program has not yet launched, then you should apply for a rebate through NJCEP. The exception to this rule would be the existing energy efficiency programs at New Jersey Natural Gas, Elizabethtown Gas, and South Jersey Gas that currently allow for customers to access rebates from both programs in accordance with established rules. New projects submitted on or after July 1, 2021 would only be entitled to utility rebates from these utilities.

If I am a contractor, how do I join PSE&G's contractor trade ally network?

For more information about PSE&G's residential and/or commercial/industrial contractor network, contact PSE&G at the following number 855-846-2895 or visit PSEG's website.

What will happen to the NJCEP cooperative advertising program for Home Performance and HVAC contractors? (added June 9, 2021)

The cooperative advertising program for NJCEP’s Home Performance with ENERGY STAR and WARM/COOLAdvantage Programs will close at 5:00 p.m. on June 30, 2021. No advertising regarding these programs should be active in the marketplace after that date.   

Will the utilities be offering a Cooperative Advertising program similar to what NJCEP has today? (added June 9, 2021)

Elizabethtown Gas, Jersey Central Power and Light, New Jersey Natural Gas, and South Jersey Gas intend to offer cooperative advertising funding for certain residential programs. Currently, they plan to launch that feature on October 1, 2021. If you are interested in learning more, you should reach out directly to these utilities to ensure you receive relevant contractor communications regarding their program requirements.

Will NJCEP cooperative advertising still be available for Residential New Construction? (added June 9, 2021)

Yes, if you participate in the Residential New Construction Program, you may still benefit from cooperative advertising funding from NJCEP. Email coop@NJCleanEnergy.com for more information.

Questions

Who should I call or email with questions? 

If you have questions about the transition, please contact Transition@NJCleanEnergy.com or the NJCEP call center at 866-NJ-SMART (657-6278).

* Exception may be for PSE&G customers if their comparable program opens prior to July 1, 2021.

Follow New Jersey’s Clean Energy Program on Facebook and Twitter for the latest information.  More information will be posted here as it is available.


Program Literature

Applications and Brochures - Download Program Materials

Clean Energy Learning Center


Subscribe to eNewsletter

Newsletter

State of New Jersey Energy Master Plan

Follow Us: Become a Facebook Fan!Follow us on Twitter!


New Jersey State Seal